During Your Stay
Hotels and resorts are practicing more frequent deep cleaning, particularly in high-traffic areas and on high-touch surfaces (handrails, door handles, light switches, push plates, restroom fixtures, lobbies, hallways, etc.) The same is true of high-traffic, staff-only areas: kitchens, staff restrooms, locker rooms, loading docks, cafeterias, and offices.
When cleaning guest rooms, hotel attendants will wear masks and gloves. You may notice less paper in your room, such as resort magazines, pens, paper, brochures, and maps. Please contact the front desk at your hotel if there is information you require.
In restaurants, you’ll notice more space between tables to provide adequate physical distancing between groups of guests. Servers, bartenders, and chefs have all completed enhanced training on health and safety guidelines. Please note that buffet-style dining will be discontinued until further notice. Disposable menus will be available, or menu options will be displayed on monitors or chalkboard. Please wear a mask while waiting to be seated.
In other common areas (casinos, pool decks, etc.) layouts have been updated to ensure adequate physical distancing between guests, allowing everyone to enjoy the facilities comfortably and safely. Elevators will be limiting the number of guests allowed in at a time.
Guests must return to accommodations and remain on property between 10:00 pm and 5:00 am daily. Guests can move around the property during curfew hours.
Guests who show symptoms of COVID-19 during their stay may be transferred to an area away from others for further testing. Evaluation and quarantine may be required by health personnel.
Please note: Visitors or residents found to not be wearing face masks in areas where it is required may face penalty. More information here.
To learn more about specific health, safety, and sanitation measures, please contact the resort where you’ll be staying.